What are we looking for?  

You do not need to be a payroll expert as in particular we are looking for someone who is:

    ·     Organised with a good attention to detail

·         Strong communication skills

·        Efficient and client-focused

Main purpose of the job

The primary purpose of this role is to support the HR and Payroll Manager in delivering an efficient, accurate and customer-focused payroll and administrative service to member councils. The postholder will assist in administering end-to-end payroll processes, ensuring information is received, processed and recorded correctly, and that payroll calculations (including overtime, deductions and bonuses) are completed in compliance with relevant regulations.

Working with SALC Brightpay software, the role will support the production and distribution of payslips, process payroll changes such as timesheets, expenses, starters and leavers, and maintain accurate database and record systems. The postholder will also act as a professional point of contact for payroll-related enquiries, responding to queries from member councils, employees and colleagues in a timely and helpful manner.

In addition, the role will contribute to the preparation of reports, development of online information, and promotion and marketing of the payroll service to support its continued growth. As part of a collaborative team, the postholder will assist with communications and marketing initiatives, share knowledge to strengthen administrative processes, provide cover for colleagues during periods of absence, and undertake general office duties to ensure the smooth and effective operation of the service.

Purpose of this new role

This new role has been created to strengthen the organisation’s capacity to deliver high-quality payroll and administrative services to member councils. Working closely with and supporting the HR and Payroll Manager, the postholder will assist the team in the accurate and efficient administration of payroll processes and related administrative functions.

The role will contribute to the provision of responsive advisory support to member councils on payroll matters and associated topics, helping to ensure compliance with relevant regulations and best practice. In addition, the postholder will support the continued development, promotion and resilience of the payroll service, enhancing service delivery and contributing to its sustainable growth.

By providing reliable operational support and contributing to a collaborative team environment, this role will help ensure that member councils receive a professional, timely and customer-focused service.

Meet the SALC team

We are a small dedicated professional team of eight working together to meet the needs of over 400 town and parish councils and parish meetings across Suffolk in line with our 3-year business plan.  Although this is a new position, you’ll be supported by SALC’s well-established operational framework and a team of experienced colleagues.

How to apply

Step 1  – Download this application pack

Sept 2  – Make sure you read the Job and Person Profile (JPP) before applying for this job opportunity.

Step 3  – Make sure you reference in your application form how you meet each of the criteria in the Person Profile section of the JPP.

Step 4  - Submit your completed application by email to payroll@suffolk-alc.gov.uk by the deadline - which is close of business on Friday 3rd April 2026.

If you wish to speak to a member of the team before applying, please contact SALC on 01473 833713 or email payroll@suffolk-alc.gov.uk