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Babergh and Mid Suffolk District Councils are on the move

Posted: Mon, 21 Aug 2017 10:59 by Laura Sampson

Babergh and Mid Suffolk District Councils are on the move

Deborah Sage, Head of Communications, for Babergh and Mid Suffolk Councils has supplied the following information on the forthcoming move to their new headquarters.

"Although our Headquarters address changes from 1 October to that of Endeavour House in Ipswich, we will maintain contact points within the Districts we serve. We will have two centres which residents can drop in to at 54 Ipswich Street, Stowmarket and the Town Hall in the Old Market Place in Sudbury. Both sites are currently undergoing refurbishment and will be open from mid September. Follow our Twitter or Facebook page to get the most up to date information.

Both centres will be open 9-5 Monday to Thursday and 9-4.30 on Fridays and closed on public holidays. Here you will be able to use self serve information points to find information on our website or complete online transactions and we will have staff on hand to support you through those. We will also have a room for you to have pre-booked meetings with officers either face to face or via video link. Our Headquarters may be moving, but we are very much still going to continue to deliver services on the ground throughout Babergh and Mid Suffolk Districts.

The walk in centres are only part of our public access offer to residents, as earlier in the year we launched our new website at www.babergh.gov.uk and www.midsuffolk.gov.uk and a new "one number" 0300 123 4000. We know there is more to do to improve these for you and we are working hard to deliver even better customer services. We have listened to parish and town feedback at our most recent liaison meetings and are testing a webportal with a focus group of parishes to allow you to have special access to our website to point you to the information you use the most and in an even easier format. Further details on this will be made available when we are close to making it available for all councils in the Districts to use."

Tags: Community, Councillors